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            become more flexible and more productive – and it’s   this future. We recognize that and want to enable
            essential to improve quality.                    those future structures in the mill. That’s why we                                                                     Quality management
       Cover Story  TEXtalks: How do you believe this could best be   aspect to be managed. It is tightly connected to                                                              24/7 – issues                                       Cover Story
                                                             continually state that quality is not a one-dimensional

            achieved?
                                                             every other aspect. You can’t make a better quality
            Sivakumar Narayanan: We see that structurally mills
                                                             yarn just by using good machines and equipment.
            will consolidate and become larger and more vertical.
                                                             You also need better raw material, with a laydown
            With fewer people and less experience, the only
            successful path forward is more automation. These
                                                             quality of the fiber and the machine settings to be
            solutions are decision support tools that save time   that matches end-user requirements. You need the                                                                  and improvement
            and yet enable better decisions and shortest     matched. You need waste levels adapted to the
            possible reaction times.                         expected quality. And you need production to be
                                                             adapted to quality needs.
            TEXtalks: What changes will come with a higher                                                                                                                          potential
            level of automation in mills?                    So quality is tied to every key decision: raw material
            Sivakumar Narayanan: If some early adopters are
            any indication, operators will become more skilled in   choices, speeds, waste, machine settings to be used
            future. The traditionally limited role of the operator –   etc. This complex understanding of data points helps
            primarily related to productivity targets – will shift.   us to build the future and help the modern mills to                                                           Spinner shares experiences
            Operators will have to become more empowered,    shape their future.                                                                                                                                                                                                                        towards significant profitability gains. With the new
            learning and becoming capable of handling tools.                                                                                                                        with Uster Quality Expert and                                                                                       standalone version, a relatively small investment
                                                             TEXtalks: So innovations must focus on how making                                                                                                                                                                                          means cotton spinners can quickly optimize quality
            Such tools attract educated staff, as they offer more   the right decisions?                                                                                                                                                                                                                and profitability at the same time.
            challenging tasks and make work more interesting. In   Sivakumar Narayanan: The innovation part is to                                                                   its Alarm Center
            other words, they take on more responsibilities from
            the supervisor roles. Meanwhile the supervisors have   produce fact-based decisions and practical advice                                                                                                                                                                                    Alerts – negative, positive and customized
            to step up as well to manage the process.        from data – through smart analysis combined with                       Muhammad Ashraf. General Manager. Sangzor, Uzbekistan                                                                                                               Mobile Alerts shows critical issues and the Alarm
                                                             application intelligence. Uster Quality Expert is                                                                                                                                                                                          Center provides negative alarms as well as positive
            For some years, Uster has recognized that        advancing further in that direction every year. Just                  A push notification appears on Muhammad Ashraf’s   Modules included with Uster Quality Expert. The                                                                   ones. That means it points out quality issues but also
            management structures will become more fluid and   look at the progress we made in the past 12 months,                 mobile phone. It reports that there is a variation in the   Alarm Center prompts early intervention in quality                                                       suggests potential improvements. Ashraf says: “I
            people will have multiple roles to manage, rather than   despite the Covid disruption.                                 CVm level at his mill. Ashraf calls his foreman to   issues. Key processes are monitored, and                                                                        very much appreciate the positive information, as
            the traditional silos. This applies equally to all levels                                                              inform him, so he can take immediate action. The   performance is displayed on a dashboard. It allows                                                                improvement is part of the game. If you don’t
            in the mill. The Uster News Bulletin No. 50, titled                                                                    problem is quickly identified and fixed – thanks to the   spinners to recognize problems at a glance, enabling                                                       improve you will stay behind.” With the latest release
            `Managing a spinning mill with quality in mind´,   TEXtalks: What are your future plans?                               Alarm Center function with Uster Quality Expert. It   immediate reactions.                                                                                           of Uster Quality Expert, alarms and improvements are
            emphasized this trend.                           Sivakumar Narayanan: Uster wants to stand                             gives round-the-clock monitoring of vital processes in                                                                                                               listed separately for fast focus on serious issues –
                                                             alongside our textile industry colleagues. We want to                 the mill, and keeps management constantly informed   Smart algorithms and in-built Uster Application                                                                 and for making quality managers easily aware of so
            TEXtalks: So where does that leave innovators like   learn from them, and apply that learning to enable                of any issues.                                    Intelligence ensure reliable alerting. The Application                                                             far unnoticed improvement possibilities.
            Uster?                                           textile managers to make the right quality-based                                                                        Intelligence embedded in Assistant Q can
            Sivakumar Narayanan: We have to actually create   decisions through automated tools.                                   In the case outlined here, the fault was rapidly   immediately recognize issues, with no need for                                                                    The mill for which Ashraf is responsible started
                                                                                                                                   pinpointed to a mix-up of bobbins at the Sangzor   configuration by the spinner. Users receive                                                                       operation 14 months ago with almost all new
                                                                                                                                   spinning mills in Uzbekistan, where Ashraf is General   problem-solving suggestions, and can also expand                                                             machines. He’s sure that the Mobile Alerts app will
                                                                                                                                   Manager. Ashraf has been using the Uster Mobile   the knowledge base with actions they enter                                                                         become even more important to him over time, as   Problem-solving guidance is also another popular
                                                                                                                                   Alerts app for three months. Sangzor exports yarns to   themselves. The learning system grows according to                                                           parts begin to show the first signs of wear. But he is   feature, as the app proves its worth across different
                                                                                                                                   Pakistan, Turkey, Russia and China, and all its   customer needs and ensures that relevant know-how                                                                  already feeling the benefit of the app, especially for   staff groups, such as lab personnel, maintenance
                                                                                                                                   customers naturally expect to receive exactly the   is retained in mills.                                                                                            its performance, design and user-friendliness.    managers and all who share responsibility for
                                                                                                                                   quality they specified. Ashraf knows the value of                                                                                                                                                                      professional quality supervision.
                                      Uster believes that quality is a mindset which needs to be well established                  quality in keeping customers satisfied. It’s a top   The Alarm Center is also available on a mobile app,                                                             The facility to preselect which alarms to receive is
                                      across all mill functions, enabling preventive rather than corrective actions.               priority, so he likes to be informed of any deviations –   for quality management that is independent of time                                                        another well-appreciated feature of Quality Expert.   “Thanks to Uster quality assurance systems, textile
                                      Access the knowledge and download your free copy of the Uster News                           whether at his desktop in the mill or on his mobile   and location. There is no limit to the number of app
 Sivakumar Narayanan, Executive Vice President   Sivakumar Narayanan: A challenge and a key   Bulletin No. 50 about `Managing a spinning mill with quality in mind´ under                                                                                                                               Users can customize and activate or deactivate the   spinning gradually becomes easier,” Ashraf says. “I
 within Uster Technologies, talks about the current   constraint is the reducing availability of experienced   www.uster.com/unb50.  phone when he’s out.                            users with one Quality Expert system. Mobile Alerts                                                                kind of alarms, or the area of events, they want to get   enjoy Uster Quality Expert. It gathers and analyzes
 state of the industry and its needs. He sees   textile managers. Margins are also truly challenging,                              The value of staying connected                    can be used by as many staff as required, to suit the                                                              as push messages.                                 our online and offline results and keeps sending
 automation as a key solution and assesses the   due to overcapacity or matching demand.                                           Spinners around the world share a combination of   mill’s organization of processes and responsibilities.                                                                                                              quality alerts and exceptions with possible root
 impact of future changes on spinning mills                                                                                        requirements: controlling quality through immediate   Since the launch of the standalone version of Uster                                                            Make it a better life for spinners                causes displayed graphically on my mobile phone
 TEXtalks: What would be your advice to cope with                                                                                                                                    Quality Expert, the community of Uster Mobile Alerts                                                               Before the introduction of Uster Mobile Alerts, it was   24/7 – and it’s good news that Uster Quality Expert
 TEXtalks: Which do you see as the key future   these challenges?                                                                  actions, while improving productivity and minimizing   app users has grown more rapidly. Uster Quality                                                               more difficult for spinners to see alarms. Now, quality   expands its insightful analytics with valuable
 challenges in spinning?   Sivakumar Narayanan: The industry is compelled to                                                       waste. Uster understands this need – and has      Expert Standalone connects Uster quality testing and                                                               management has become both safer and easier, as   intelligence as each additional instrument is
                                                                                                                                   responded with the Alarm Center, one of five Value   monitoring instruments and leverages their value                                                                issues can be identified and located immediately.   connected.”

                 January/February 2021                                                                                                                                                                     January/February 2021
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